Last updated: October 5, 2026
CallReady Pro is a marketing agency that designs, builds, and manages custom AI voice receptionists for businesses. These Terms of Service ("Terms") give a general overview of how CallReady Pro's services work, how call and message data is handled, and the rules for using our services and website.
If you have a signed agreement with CallReady Pro, that agreement governs your services. These Terms apply to your use of our website and to any matter your signed agreement does not address. If these Terms conflict with your signed agreement, your signed agreement controls.
By using our website or services, you agree to these Terms. If you do not agree, please do not use them.
1. Who We Are
"CallReady Pro," "we," "us," or "our" means CallReady Pro LLC, a North Carolina limited liability company, with its mailing address at 8480 Honeycutt Rd. Ste 200-V89, Raleigh, NC 27615-2260.
2. Definitions
- "AI Receptionist" means an AI-powered voice receptionist, with its related text messaging functions, that CallReady Pro builds and operates for a client.
- "AI Output" means call responses, summaries, transcripts, messages, lead details, and other output generated by an AI Receptionist.
- "Client," "you," or "your" means a business that receives services from CallReady Pro, or, for website use, any visitor to our website.
- "Client Data" means information a client provides to CallReady Pro and information collected through the client's AI Receptionist, including call recordings, transcripts, messages, caller details, and lead information.
- "End User" means any caller, text recipient, or other person who interacts with an AI Receptionist.
- "Platform" means the third-party technology platforms CallReady Pro uses to build and operate AI Receptionists.
- "Services" means the AI Receptionist design, build, management, hosting, reporting, and support services CallReady Pro provides.
- "Signed Agreement" means any signed or accepted proposal, statement of work, master services agreement, or other written agreement between you and CallReady Pro.
3. Our Services and Technology Partners
CallReady Pro provides a done-for-you service. We design and configure each AI Receptionist based on information and instructions from the client, and the client reviews it before launch. The scope, deliverables, fees, billing, refunds, cancellation, and support for each client are set out in that client's Signed Agreement.
AI Receptionists answer inbound calls and, where approved, send follow-up text messages. They run on third-party Platforms that CallReady Pro does not own.
Marketing pages, demos, sample calls, and case studies are informational only and are not binding commitments.
Website use. Our website content is provided for general information, may change without notice, and is owned by CallReady Pro or its licensors. You may not copy, scrape, or reuse website content for commercial purposes without our written permission.
4. Eligibility and Business Use
You must be at least 18 years old to use our services. Our services are offered to businesses located in the United States for business purposes only, not for personal, family, or household use.
5. Acceptable Use
You may not use our services or website to:
- Violate any law, regulation, carrier rule, or third-party right.
- Engage in fraud, deception, harassment, impersonation, spam, or unlawful surveillance.
- Send unlawful calls, texts, or messages.
- Generate or transmit unlawful, infringing, abusive, or harmful content.
- Collect personal information without the required notices and consents.
- Interfere with, reverse engineer, or compromise our services or the Platform.
- Copy our services or use them to build a competing product.
- Misrepresent AI communications as human where disclosure is legally required or the communication would be deceptive.
- Resell, sublicense, or white-label our services.
We may pause or restrict any service that we reasonably believe violates these Terms or the law, or creates legal, security, or carrier risk.
6. Calling and Text Messaging
Clients are responsible for ensuring that calls answered and text messages sent on their behalf comply with applicable law, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM, National Do Not Call Registry rules, the North Carolina telephone solicitation statutes (N.C. Gen. Stat. §§ 75-100 through 75-105), other state laws, and carrier rules for business text messaging.
CallReady Pro may draft text message content as part of its services, at the client's direction and subject to the client's review. Clients are responsible for all text messages sent on their behalf, including their content, their recipients, and obtaining any consent required by law. Messages identify the client's business as the sender and include opt-out instructions where required.
CallReady Pro does not place outbound voice calls on a client's behalf unless a Signed Agreement expressly includes them.
7. Call Recording and AI Disclosure
Calls handled by an AI Receptionist may be recorded, transcribed, and summarized. Callers are speaking with an AI system, not a person, unless a call is transferred.
Recording laws differ by state, and some states require the consent of all parties to a call. Clients are responsible for approving the recording and AI disclosures used in their greetings and for confirming those disclosures meet the laws that apply to their business.
8. AI Limitations and Client Responsibilities
AI Output may be inaccurate, incomplete, or delayed. CallReady Pro does not guarantee that every call will be answered or transferred, that AI Output will be accurate, or that our services will produce any particular business result.
AI Receptionists do not provide legal, medical, financial, or other professional advice, and they are not designed for emergency response or dispatch. Clients remain responsible for keeping their business information accurate, following up with callers, and maintaining other ways for callers to reach them in urgent situations.
9. Client Data and Privacy
Clients own their Client Data. CallReady Pro uses Client Data only to provide, secure, support, and improve the services, to comply with law, and as described in our Privacy Policy. We share Client Data with our technology providers only as needed to provide the services.
CallReady Pro does not sell Client Data and does not use Client Data to train or fine-tune AI models. We may use aggregated or de-identified data that does not identify any client or individual to improve our services.
Our collection and use of personal information is described in our Privacy Policy, which is part of these Terms. Mobile opt-in data and text messaging consent data will not be shared with third parties for their own marketing purposes.
AI Receptionists should not be used to collect payment card numbers, Social Security numbers, financial account credentials, or other sensitive personal information unless a Signed Agreement expressly allows it.
10. Healthcare and HIPAA
Our services may not be used to create, receive, maintain, or transmit protected health information under HIPAA unless CallReady Pro has signed a Business Associate Agreement with the client. CallReady Pro is not obligated to offer a Business Associate Agreement.
11. Security
CallReady Pro uses commercially reasonable measures designed to protect Client Data. No system is perfectly secure, and we cannot guarantee that unauthorized access or data loss will never occur.
If a security incident involves unauthorized access to or acquisition of Client Data, CallReady Pro will notify affected clients as required by applicable law, including the North Carolina Identity Theft Protection Act (N.C. Gen. Stat. § 75-65).
12. Third-Party Services
Our services depend on third-party providers in the following categories: voice AI platforms, telephony and text messaging carriers, cloud hosting, speech recognition, and AI model providers. Where a client needs details about a specific provider to meet its own legal or compliance obligations, CallReady Pro will share them under confidentiality.
CallReady Pro is not responsible for outages, delays, errors, or blocked calls or messages caused by third-party providers or by systems outside our reasonable control.
13. Intellectual Property
Clients own their Client Data, their trademarks and branding, and the AI Output generated for them.
CallReady Pro owns its website content and the prompts, call flows, templates, configurations, and other materials it creates to build AI Receptionists. The Platform is owned by its providers. Except as stated in a Signed Agreement, nothing in these Terms transfers ownership of CallReady Pro's materials or grants any rights in the Platform.
If you send us feedback or suggestions, we may use them without restriction or compensation.
14. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
CALLREADY PRO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION, EXCEPT AS EXPRESSLY STATED IN A SIGNED AGREEMENT.
15. Limitation of Liability
To the maximum extent permitted by law, CallReady Pro will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost leads, missed calls, lost data, or business interruption, even if advised of the possibility of such damages.
To the maximum extent permitted by law, CallReady Pro's total liability arising out of or relating to our website, our services, or these Terms will not exceed the amounts you paid CallReady Pro for the services during the 12 months before the event giving rise to liability, or USD $100 if you paid nothing.
These limitations do not apply to liability for fraud, gross negligence, or willful misconduct, or to any liability that cannot be limited under applicable law. A Signed Agreement may set different limits for the services it covers.
16. Consumer Protection Laws
Nothing in these Terms excludes or limits any right or remedy that cannot be excluded or limited under applicable federal or state law, including the North Carolina Unfair and Deceptive Trade Practices Act (N.C. Gen. Stat. § 75-1.1).
17. Disputes, Governing Law, and Venue
Before starting formal proceedings, the party raising a dispute must send the other party written notice describing the dispute, and the parties will attempt in good faith to resolve it informally for thirty (30) days. Notices to CallReady Pro must be sent to the email or mailing address in Section 21. Either party may seek temporary injunctive relief without waiting for this period to end.
These Terms are governed by the laws of the State of North Carolina and applicable federal laws of the United States, without regard to conflict-of-law principles.
Any legal proceeding arising out of or relating to these Terms, our website, or our services must be brought exclusively in the state courts located in Wake County, North Carolina, or the United States District Court for the Eastern District of North Carolina, and each party consents to personal jurisdiction and venue in those courts.
To the extent permitted by law, disputes must be brought only on an individual basis, and not as a plaintiff or class member in any class, collective, or representative action.
18. Export and Sanctions
You may not use our services in violation of U.S. export-control or sanctions laws, or if you are located in a country subject to comprehensive U.S. sanctions or are listed on a U.S. government restricted-party list.
19. Changes to These Terms
We may update these Terms from time to time by posting a new version with an updated "Last updated" date. For material changes, we will also notify active clients by email before the change takes effect. Continued use of our website or services after updated Terms take effect means you accept them. Changes to these Terms do not change a Signed Agreement unless the Signed Agreement allows it.
20. General
You may not assign your rights under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or reorganization.
Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, power or internet failures, carrier failures, or third-party provider outages. This does not excuse payment obligations.
If any part of these Terms is held unenforceable, that part will be severed and the rest will remain in effect. Failure to enforce a provision is not a waiver. Headings are for convenience only, and "including" means "including without limitation."
CallReady Pro is an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
Accepting these Terms electronically has the same legal effect as a handwritten signature, consistent with the North Carolina Uniform Electronic Transactions Act (N.C. Gen. Stat. §§ 66-311 through 66-330) and the federal E-SIGN Act.
Sections that by their nature should survive will survive the end of your use of our website or services, including those on data, intellectual property, disclaimers, limitation of liability, and disputes.
21. Contact
Questions about these Terms may be sent to:
By email: support@callreadypro.com
By mail:
CallReady Pro LLC
8480 Honeycutt Rd. Ste 200-V89
Raleigh, NC 27615-2260
United States